Preorder Policy

Preorder items are not currently in stock. They will be produced after the preorder is placed or the preorder period closes. Full payment is collected at checkout.

The estimated ship timeframe for each preorder is shown on its product page and at checkout. This is an estimate of when the order will ship; delivery takes additional time after shipment. Our standard shipping timeframe begins once a preorder item is ready to ship.

If we learn that an order will miss its estimated ship timeframe, we’ll email you with an updated estimate and the option to accept the delay or cancel for a full refund. If you don’t agree to the revised timeframe, we’ll cancel the unshipped item and refund your payment to the original payment method.

You may contact us to cancel an unshipped preorder. Refunds may take additional time to appear, depending on your payment provider.